Glossary

Agentic AI

AI systems that autonomously execute multi-step tasks to reach a goal.

Definition

Agentic AI describes AI systems that can plan, choose tools, take actions, and verify outcomes across multiple steps to complete a goal — rather than just generating a single response to a single prompt. Modern agentic systems combine large language models with tool use, memory, and feedback loops.

Context

Agentic AI is the practical successor to copilots. Copilots assist a human doing the work; agents do the work and surface a result the human signs off on. In enterprise settings, agentic AI is used for document operations, decisioning, retrieval, and customer-facing automation where the work is too long-running or branching for a single-shot prompt.