Case Studies
AI Case Studies
Anonymized production outcomes from Interactive Intel engagements across healthcare, financial services, hospitality, marine, professional services, manufacturing, and retail.
Every case study below is anonymized to protect client confidentiality — the sector, engagement size, methodology, and outcome numbers are real; identifiers are not.
MedSpa group: intake-to-booking agent cut response time 92%
A South Florida MedSpa group was losing high-intent leads overnight because inbound inquiries piled up until front-desk staff started shifts. We built an agent that qualifies, books, and pre-populates the chart 24/7.
Growth-stage fintech: underwriting copilot cut memo time 61%
An SME-lending fintech was losing deals to slower underwriting cycles than its competitors. We shipped an underwriting copilot that assembles the credit memo, flags policy exceptions, and surfaces comparable deals — cutting analyst prep time by 61%.
Boutique hotel group: 24/7 review response, 4.1 → 4.7 stars
A South Florida boutique hotel group was losing rankings on Google and TripAdvisor because 40% of reviews went unanswered — nobody had time. We shipped a review-response agent that drafts on-brand replies in the guest's language, with GM sign-off. Average rating moved from 4.1 to 4.7 in eight months.
Fort Lauderdale charter operator: quote turnaround 3 days → 18 min
A Fort Lauderdale yacht charter operator was losing 35% of high-value inquiries because quotes took 3+ days. We shipped a quoting agent that drafts itineraries, prices packages, and delivers a branded proposal in under 20 minutes — with owner sign-off.
Accounting firm: proposal cycle 12 days → 2 days
A regional accounting firm was watching partners spend evenings drafting proposals from scratch. We shipped a proposal agent grounded in their approved language library — cycle time dropped from 12 days to 2, and win rate lifted 18%.
Manufacturer: work-order triage cycle time cut 55%
A mid-market manufacturer was losing days per week to work-order triage — the request would sit in an inbox before someone classified it, dispatched a tech, and staged parts. Our agent does that in minutes.
Multi-brand retailer: 40K PDP refresh in 6 weeks
A retailer's product-detail pages were three years stale — supplier copy with weak search relevance. Rebuilding manually would have taken a copy team a year. Our agent refreshed 40K PDPs in six weeks — with merchandiser sign-off — and organic search traffic to those pages lifted 63%.